Understanding rental offers

Sinistar receives housing requests from insurers and policyholders seeking temporary accommodation. We review their needs and then send rental offers to selected hosts.

Rental offers are sent to hosts whose accommodation:

• Is approved on the platform

• Is located near the policyholder’s relocation area

• Matches the policyholder’s criteria (number of bedrooms, capacity, special requirements, etc.)

Rental offers are always sent to you by email. You can also view your offers directly in your dashboard.

Each rental offer includes a summary of the policyholder’s needs, such as:

• Relocation dates

• Number of adults, children, and infants

• Any special requirements

Based on this information, you can choose to accept or decline the offer using the provided form.

do so by using the form provided.

In most cases, you have up to 24 hours to respond to a rental offer. Depending on the number of quotes received, this timeframe may be shorter or longer. If the response window is extended and you haven’t replied yet, you may receive an email notification.

The sooner you respond, the better your chances of securing the rental.

For more information:

What happens if I ignore a rental offer?