About us

We make relocation for ALE claims easier

As Sinistar, we empower claim adjusters to relocate displaced policyholders quickly and cost-effectively.

Our story

In 2016, Alexis ran into a friend whose mom was facing a post-fire fallout, which forced her to stay in a pricey and uncomfortable hotel. Touched by the misfortune, Alexis offered her to stay at a friend’s cozy home instead. This caring idea sparked something big.


Inspired by the difference better housing could make, Alexis founded Sinistar with a mission to offer diverse, high-quality, and homelike solutions for those in similar situations. Since then, with a community of hosts offering over 140,000 furnished accommodations, we have helped claim adjusters relocate about 15,000 displaced policyholders across Canada and beyond.


140,000+

Host listings


15,000+

Insured relocated


86+

Insurer clients

What we do

We automate home-matching with quality

At Sinistar, we created a home-matching platform with ease and accessibility in mind.


By submitting temporary housing requests within just a few clicks, you will be connected with a community of suitable hosts via our matching and price bidding algorithm. Our team also provides personalized support every step of the way, ensuring a smooth relocation for the policyholder.

Our standard

We treat your data with care

We have obtained SOC 2 type II attestation - an accomplishment that shows our commitment towards safeguarding the confidentiality, integrity, and security of all information entrusted to us.


Our pursuit of excellence in data protection helps keep cyber threats at bay, establishing ourselves as a trusted and innovative partner in today’s ever-evolving insurance landscape.

How we operate
Our core values
Customer dedication
We commit to providing support and resources to help our customers navigate in any situations.
Trustworthiness
We care deeply about building trust with our customers, treating all data with care and ensuring its security.
Compassion
We aim to not only address the logistical aspects of relocation, but also the emotional well-being of the individuals involved.
Innovate ambitiously
We operate with curiosity, and firmly believe our technology will positively disrupt the property insurance industry.
Thrive together
We hold ourselves accountable both as individuals and as a team to continuously learn and grow.
Strive for excellence
We commit to delivering quality services for every claims adjuster and providing the comfort every insured deserves.

Our governance

Members of the board

Daniel Cossette

Chair of the board

Alexis Vertefeuille

Board member

Francois Giguere

Board member

Marc Campagna

Board member

Our people

Our leadership

Alexis Vertefeuille

Founder & CEO

Marc-Antoine Roberge

Chief Technology Officer

Vlad Koltchine

Chief Revenue Officer

Michelle Licht

Vice President of Business Development

Alexia Leclerc

Legal counsel | Data protection lead

Carl Lemieux

Head of Product

Carolanne Boulanger

Head of Operation

Jean-Nicolas Giguère

Tech Lead

Alexandre Brunet

Data Lead

Marion Olivier

Head of HR

Félix Deblois-Beaucage

Head of Loomaris

With the support of

What they say about us

Sinistar in the media

New home-sharing platform SiniSTAR revolutionizes the insurance housing industry

The Globe and Mail

2023/01/25

Temporary housing platform for displaced policyholders debuts in Vancouver

Vancouver Sun

2023/02/06

SiniSTAR opens the insurance housing market to Calgary’s homeowners

Calgary Herald

02/24/2023

Stay up to date

Our blogs

See all blogs

3 min read•November 2026

Sinistar Dedicates Its Deloitte Technology Fast 50 Recognition to Quebec’s Claims Adjusters

Some 15,000 families relocated, a growing international presence and a solution built through daily conversations with Quebec’s claims professionals.
4 min read•October 2026

Ex-Hippo Chief Claims Executive Peter Piotrowski Joins Sinistar

Ex-Hippo Chief Claims Executive Peter Piotrowski Joins Sinistar as Strategic Advisor to Support Next Phase of Growth
3 min read•July 2024

What Is Additional Living Expenses (ALE) or Loss of Use (LOU) Coverage?

Additional Living Expenses are a part of the Loss of Use insurance that can help if your house has become uninhabitable. Here’s a quick overview.
3 min read•June 2024

SOC 2 Type 2 Attestation Report

Sinistar recently obtained its SOC 2 Type 2 attestation. Learn more about SOC 2 and its role in cybersecurity.

Relocate with Sinistar

We can provide displaced families the sense of home and comfort they deserve.

For hosts
Become a hostRental offersRental pricingPreparing for a rentalUnderstanding paymentsCancellations and refunds
For adjusters
Find an accommodationUnderstanding listingsAccessible housingUnderstanding quotesRequesting a quote
For policyholders
Relocation processDuring your stayAfter your stayCosts, payments & cancellations
Support
Help centreContact & supportBlog
Company
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