Temporary housing provider for displaced families

Access a home-sharing community of verified hosts offering 25,000+ fully furnished homes for displaced policyholders.

Used by 600+ claims adjusters from 40+ insurance companies

Desjardins
Intact
Allstate
Beneva
Crawford
Definity
Wawanesa
ClaimsPro
BMO Insurance
Aviva
TD Insurance
CAA
National Bank
Chubb
Desjardins
Intact
Allstate
Beneva
Crawford
Definity
Wawanesa
ClaimsPro
BMO Insurance
Aviva
TD Insurance
CAA
National Bank
Chubb

A smooth and hassle-free relocation experience

After a loss, policyholders deserve to stay in temporary housing that feels like home. Here’s what we offer to ensure that.

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Get hosted by local neighbours

You can stay in comfortable accommodations in neighbourhoods close to your home.

No fees or deposits

Your insurance company pays for your temporary housing, and there is no deposits required from you.

Flexible dates

Don’t know how long the restoration work will last? No problem. We can relocate you for as long as you need.

Learn more

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Save time

We are the single point of contact and payment for all your rentals, powered by our home-matching AI algorithm.

Reduce cost

Our platform allows prospective hosts to bid on your relocation contracts, getting you the best offer each time.

Ensure satisfaction

All housings are screened based on your highest quality standards, ensuring comfort and safety of the stay.

Get started free

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Competitive income

Gain exclusive access to insurance housing contracts for additional income opportunities.

Longer stays

Rent out your home for longer period - the average duration of a rental contract at Sinistar is 2 months.

Positive impact

Make a positive difference by supporting displaced neighbours from your community.

Try hosting

Fast, easy, reliable

Our technology is paired with a human touch to streamline the relocation process for you. Here’s how it works.

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Submit a request (for free)

Simply forward us the details of your needs via our website, email, or phone. You should receive your first response just minutes after!

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Housing search (we’ll take care of it)

We prioritize relocation by geolocating the loss into fully-furnished homes nearby, connecting you with suitable verified hosts.

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Review the best quotes

With our hosts submitting competing bids on your housing request, you are guaranteed to get the best-suited homes at the best rates.

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Signature and payment (all streamlined for you)

We will coordinate the signing of the legal documents. Sinistar is also your single payment entity for all your relocation files.

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Manage arrivals and extensions

We will send check-in instructions for the temporary home. You can easily request an extension if needed. Our ALE tracker will help you estimate the remaining coverage based on the new departure date of your insured.

“Sinistar has made the relocation extremely easy for us and it’s much appreciated.”

“Wonderful house, wonderful host, just outstanding. We are grateful and very satisfied.”

“Our stay at the accommodation went very well, and we felt right at home. Thank you Sinistar!”

Gina F.

Claims adjuster (Allstate)

Cowan C.

Policyholders (Desjardins)

Jeremy B.

Policyholders (Intact)

Our impact

We have fostered a sense of comfort and belonging for thousands of displaced families.

Claims adjusters

We empower 40+ insurance companies and hundreds of claims adjusters to relocate insureds easily, quickly, and cost-effectively.

Get started free

Policyholders

Since 2017, we’ve helped 5,000+ policyholders get back to their routine in accommodations that feel like home.

Get started as a policyholder

Hosts

With Sinistar, homeowners listing 25,000+ furnished accommodations have made an impact by welcoming local displaced neighbours and families from their communities.

Try hosting

As seen in

Frequently asked questions

We've got answers!

Not at all! We don’t require any out-of-pocket deposits or fees.


Our hosts are people who offer furnished and equipped accommodation. When you submit a request, those who match your criteria will be solicited for a quote. We also verify the accommodation and the identity of our hosts before sending offers for your approval, as the insured’s safety is always our number one priority.


As soon as your request is received, work starts. In less than an hour, an agent from our team will reach out to you to propose the best value options.


Sinistar is your single payment entity for all your relocation files. Once the rental contract is signed, we will send you the billing invoice based on the price and duration of the stay. You can choose to pay either all at once or on a monthly basis. We also account for rent and deductible if applicable.


Absolutely, and as many times as necessary! We will send you an email asking if an extension is needed some time before the end of the scheduled rental period. You can simply indicate the new departure date, and we will confirm the housing availability with the host. If the place is available for the requested dates, the insured can continue the stay and we will update the billing invoice. If not, we will suggest another that matches your criteria. Alternatively, you can always contact your Sinistar agent directly and let them know anytime.

Still have questions?

You’re more than welcome to chat with us.

Relocate with speed and comfort

25,000+ fully furnished accommodations provided by hosts on Sinistar platform are ready to welcome displaced families.