I have submitted a quote for a rental. When will I hear back?

Last updated on Oct 13, 2026

Generally, the insurer makes a decision 1 to 2 business days after the rental offer ends. But it can take longer if the insurer is unable to confirm the rental right away.

While you wait, try to keep your accommodation reserved. We understand that you might be unable to do so for more than a few days. In this case, rest assured - you won't be penalized if you lease your place to someone else, as long as you withdraw your quote before the booking is confirmed.

For more information:

If I submit a quote for a rental, can I later back out?

How will I be informed of the decision?

Once your quote is submitted, keep an eye on your inbox. You will receive a response by email. You can also view your quote's status in the 'My rental offers & bids' section of your dashboard.

Will I hear back even if my accommodation is not chosen?

Yes. You will receive a response no matter what.

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Understanding rental offers

Find out who receives them, what they are and how they work.

How to respond to rental offers

Here are the steps for accepting or declining a rental offer.

What happens if I ignore a rental offer?

Response time affects how many offers you get.

How to submit a bid for a rental

A quick guide to entering your price and submitting a bid on a rental offer.

How to set the price for your accommodation

Five steps to price for profit.

Understanding your bid's status

Here's what each bid status actually means.

If I submit a bid for a rental, can I later back out?

Backing out is possible, but not risk-free.