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Last updated on Oct 13, 2026
You can't include any promotional materials or contact information in your public profile and listings. This policy is what allows us to offer you free, unlimited listings, and to only apply service fees to the rentals you actually get.
You can't include any of the following in your public profile or listings:
Site URL and/or link
Email address
Phone number
Company name
Company logo
If you've created a new listing with prohibited content, it will not be approved. You will need to remove the prohibited content and submit it again for approval.
If you've added prohibited content to an approved listing, your listing will be removed from the platform. If this happens repeatedly, you could lose your Sinistar account. So we recommend checking your listing content thoroughly before you publish any changes.
You will need to remove this content from your profile. Otherwise, you won't be considered for rentals, and you could lose your Sinistar account.
A few factors affect how often you get offers. Here's what they are.
Policyholders rate stays. Here's why it matters.
Here's what to try if you can't find the address of your accommodation while creating a listing.
Here's an overview of the most common deciding factors when it comes to choosing a temporary home.
How to specify a minimum length of stay in my listings.
Guests should be able to move in on day one, bringing only their personal belongings.
We understand that you may not want to receive rental offers for an accommodation that is already rented. Thankfully, you have options to avoid receiving offers unnecessarily.
Our team is here to help you.