Seamless temporary housing solutions that save time, reduce costs, and match policyholders to the best temporary housing.

Sinistar

Become a host About us What's new

Resources

Blog Help centre Contact & support Brand guidelines

Stella

Pricing Intelligence Research

© 2026 Sinistar. All rights reserved.

Privacy policy•Terms and conditions•Site map

How can we help?

Have questions? We’re here to help.

Top articles

Help by topics

View all articles

Overview & supportSee how relocation works and how to reach your agent.During your stayEntry instructions, host contact and changes to your stay.After your stayCheck out, report damage and recover forgotten items.Costs, payments & cancellationsWho pays, deductibles, deposits and cancelling a booking.

Browse other categories

HostAnswers to common hosting questions.AdjusterAnswers to common claims questions.

How does relocation with Sinistar work?

The step-by-step guide to relocation with Sinistar.

Who pays for my temporary accommodation?

Find out who is responsible for the cost of your relocation.

How Sinistar Approves Accommodations and Verifies Hosts

We review every listing and verify every host before you book.

What if I forgot items at the accommodation?

You can recover them in person or by mail. Here's how.

Can I extend my stay?

Here's what you need to know about rental extensions.

How to reach your Sinistar agent

Here's how to find your agent's contact information.