Disaster victims very rarely cause problems. But in the event of damage, loss or theft, you will not be left to fend for yourself. We will take steps with the disaster victim to reimburse you for the value of your losses.
Send your claim to firstname.lastname@example.org. Remember to include:
A Sinistar agent will see if your losses are covered by our recovery program. If this is the case, we will collect the amounts due from the disaster victim. We will then send the funds to you.
We transfer your claim to the guest if it matches the following criteria:
Unfortunately, Sinistar cannot guarantee that you will receive compensation for losses. We only act as a go-between with the guest and you. It is up to the guest to pay the money owed to you.
We are aware that this involves risks for you. This is why we strongly encourage you to take out home insurance. In particular, insurance that covers damage caused by people staying in your accommodation.
To learn more: