1. Help Center Sinistar
  2. Sinistar Host
  3. How it works
  4. How to respond to rental offers

How to respond to rental offers

Each time you’re asked to host disaster victims, you’ll receive a link to the rental offer by email.

You always have the option to accept or refuse the offer. But regardless of your choice, it’s better to respond.

For more information:

Understanding rental offers

What happens if I ignore a rental offer?

Accepting a rental offer

On the Sinistar platform, this is the same as sending a quote. In other words, the price (including all taxes) at which you agree to rent your accommodation.

Everything is done in an online form. To access it, follow the link provided by email and log in to your Sinistar account.


Sending a quote does not guarantee that you’ll get the rental. If your accommodation is selected, you’ll be notified promptly by email. The reservation is only confirmed once the insured has signed their rental agreement.

Refusing a rental offer

It’s quick and easy. Just click a button, then confirm your refusal, providing a reason. This allows us to better understand your needs and preferences.

When you refuse an offer, you stop receiving emails related to that offer.