The Sinistar platform enables you to find and rent temporary housing after a loss, in coordination with your insurer. Here’s how it works.
See the procedure for claims adjusters
A single request allows you to contact all the local hosts whose accommodation meets your criteria. Those who wish to host you will then submit their most competitive offer.
So there’s no need to spend hours looking for the perfect accommodation!
The quote system is also well suited for your situation: your claims adjuster will likely ask you for a quote before approving your temporary housing.
Once an agent has reviewed your application, he or she contacts all hosts whose accommodation meets your criteria with a single click. Those interested in hosting you send their quote within 24 hours.
The agent calls you to offer the best value offer. You then have the choice to accept it or to explore other options.
Once you have selected your temporary accommodation, we send the quote to your claims adjuster for approval.
With Sinistar, there are no surprises. Every quote details all amenities, service fees and other charges that apply.
At this point, you’re asked to sign the following documents:
Usually, you don’t have to pay any out-of-pocket deposits or fees. Your insurer pays for your relocation.
This e-mail explains how to access your temporary accommodation and how to contact your host.
That’s it! Now you can move into your temporary home.
At 60% and 70% of your scheduled rental period, you are asked by e-mail if you need to extend your stay. This can be helpful if the renovations to your home take longer than expected, for example.
Just follow the host’s instructions. You can find them in the e-mail you received prior to moving in. Then, off you go: home!
The Sinistar platform is designed for your needs and those of your insurer. So you can focus on the most important thing: getting your life back to normal.
Still have questions about your relocation with Sinistar? One of our agents will be happy to help.