When you sign your rental agreement with Sinistar, you will receive your host’s contact information by e-mail. This information will be helpful if you need to contact your host for any of the following reasons:
Normally, you have access to the host’s e-mail address and phone number. You can choose either of these methods of communication to reach the host. However, in case of emergency, you should use the phone.
As a courtesy to your host, first try to find answers in the documentation you received:
This way, you will avoid contacting the host unnecessarily. This will help you to maintain a good relationship with them.
Contact your Sinistar agent. They will try to address the issue or direct you to other resources. After hours, call 1-855-717-8878.