Help Center Sinistar
Fr
Help Center Sinistar
Disaster Victim
Your relocation
Housing search
Your relocation
Costs and payments
Cancellations and refunds
Your account
Checks and safety
About Sinistar
Your relocation
The basics
How does relocation with Sinistar work?
Do I have to get insurance for my relocation?
Who pays for my temporary accommodation?
How to reach your Sinistar agent
Communicating with the host
Receiving entry instructions
Can I extend my stay?
Filling out a request to extend a stay
Leaving the accommodation
Your safety
How does Sinistar check the identity of hosts?
How can I be certain of the quality of the accommodations?
Troubleshooting
Can I change accommodations if I’m not satisfied?
What should I do if the accommodation is not clean when I arrive?
What to do if something becomes damaged during your stay
What if I forgot items at the accommodation?
Reporting a problem