You can complete your request online or by phone at 1‑855‑717‑8878.
Here’s the information you will be asked to provide.
If the Red Cross is involved in your case, call us at 1‑855‑717‑8878.
This information allows us to offer you temporary accommodation in an area convenient to you.
Rest assured that your personal information is protected at all times.
We will only contact hosts whose accommodation meets your criteria.
In other words, the number of adults, children and infants that will be staying in the temporary accommodation.
Note that Sinistar is designed for disaster victims who have home insurance coverage.
Not insured? To find out what options are available to you, read our article Finding a temporary accommodation after a disaster: tips and tricks.
The more we know about your insurer and your claim, the better we can help you. Here’s what to provide:
We need this information to coordinate your accommodation with your insurer if you decide to relocate with us. It will also be used to send your insurer documents like the rental agreement and invoices.
This will help us to find you suitable accommodation for your family.
Some frequent requests:
All our housing units are furnished and equipped. Basic amenities, such as wireless internet, are also included.
If you need to push back your departure date during your stay, you can. Simply request an extension. Our hosts usually accept.
Write us at info@sinistar.ca or dial 1-855-717-8878.