Before your guests arrive, make sure your accommodation is:
Clean and uncluttered
Make surfaces shine and declutter the space. Create a neutral atmosphere by removing all your personal belongings, including personalized decorations (e.g., family photos, children’s drawings). Make sure your guests have enough space to store their belongings.
Lastly, remember to put your fragile or valuable objects in a safe place. For example, in a locked room or in storage.
Objects of value, such as works of art or jewellery, are not included in our recovery program in the event of damage, loss or theft. So, it’s better to keep them safe.
Adequately furnished and equipped
Provide everything necessary for people to be able to use the accommodation from day 1 and only needing to bring their personal effects.
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Make sure alarms (e.g., fire, carbon monoxide) are working. If your accommodation has a security system, check that it works as expected.
Do you want to offer a truly exceptional experience to your tenants? Here are some tips from senior hosts.
Everyone has their own taste. To appeal to most people, choose neutral colours and a minimalist décor. Avoid overloading spaces with too much artwork and decorations.
If you want to decorate, highlight objects that are pretty in addition to being useful. For example: books, magazines or cushions.
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Not all tenants have a green thumb! In the past, hosts have lost plants because guests forgot to water them... If you have real plants in your temporary accommodation, it would be best to put them elsewhere.
If you want to decorate with greenery, why not use artificial plants? These days, some are so realistic that you can barely tell the difference.
Each home is unique—just like every device in it. This why it’s often difficult to feel at ease in a new environment. To make things easier for disaster victims, why not leave written instructions?
For example, you can explain how the television, espresso machine or central vacuum works. In addition to making the disaster victims more independent, it saves them the embarrassment of having to contact you in the event of a problem.