1. Help Center Sinistar
  2. Disaster Victim
  3. Your reservation
  4. What if I forgot items at the accommodation?

What if I forgot items at the accommodation?

Did you forget personal items at the temporary accommodation after you left? Don’t worry! There are several ways of recovering them.

Start by contacting your host directly. Next, see what arrangements work best.

Collecting belongings in person

You can offer to come by and collect your belongings. In this case, you and the host will choose the best time to meet.

Sending belongings by mail

If you cannot go back, you can ask the host to send your items by mail. In this case, simply reimburse the host for the shipping costs.