Below are the steps to follow.
If the Red Cross is involved in your case, call us at 1-855-717-8878.
Online, click the button that matches your situation.
Note that Sinistar is designed for disaster victims who have home insurance coverage.
Not insured? To learn about your options, read our article Finding a temporary home after a disaster: tips and tricks.
If you are applying online, you will be asked to create a Sinistar account. You can either enter your contact information in the form or log in from Facebook or Google.
Already have a Sinister host account? You’ll need to create a new one with a different e-mail address. However, the phone number can remain the same for both accounts.
The more we know about your insurer and your claim file, the better we can help you. Here’s the information to provide:
If you do not have all this information, move to the next step. A Sinistar agent will follow up with you.
This allows us to offer you housing in areas that interest you.
You don't have to choose accommodation near where your residence is located. You can list your work address or your children's school address, if you prefer.
Tell us how many people will be moving into the temporary accommodation with you. Then, tell us how many rooms you want. This helps us find a home that meets your needs.
Do you have special needs? Tell us about it! We will do our best to find you a suitable accommodation.
Some common requests include:
All our accommodations are furnished and equipped. Basic amenities (e.g., wireless Internet) are also included.
You can also choose a departure date.
If you need to push back your departure date during your stay, you can. All you need to do is request an extension. Usually, the hosts will accept.
Once you have completed your application, a Sinistar agent will contact you shortly after. He or she will suggest an accommodation based on your needs and preferences.