1. Help Center Sinistar
  2. Disaster Victim
  3. About Sinistar
  4. Receiving entry instructions

Receiving entry instructions

You will receive the entry instructions by e-mail once you have signed your contract with Sinistar. These instructions include:

  • address of your temporary lodging
  • time of arrival
  • time of departure
  • details on how to access the accommodation (e.g.: code to unlock the lock)
  • password for wireless Internet (WIFI)
  • contact information of your Sinistar host

Didn't receive the entry instructions?

Here’s what to do.

  1. Check your junk or spam mail folder. They may end up there by mistake.
  2. If they are not, contact your Sinistar agent. He or she will resend them to you.