Help Center Sinistar
Fr
Help Center Sinistar
Disaster Victim
How can we help you?
Housing search
How to apply for an accommodation
How can I be certain of the quality of the accommodations?
How do I find accessible housing (reduced mobility)?
Understanding Ads
Are pets allowed in the accommodations?
Your reservation
How to reach your Sinistar agent
Can I cancel my booking?
How to follow your relocation request status
How much time does the host have to get back to me?
Do the accommodations allow children?
Costs and payments
Do I have to pay a security deposit?
Cancellations and refunds
Once I have chosen an accommodation, do I have to tell my insurer?
Making a cancellation request
Can I change accommodations if I’m not satisfied?
Your account
Correcting or changing information
Creating a Sinistar account
How to link your Facebook or Google account to your Sinistar account
Checks and security
Reporting a problem
About Sinistar
How to review a host
Who are Sinistar hosts?
Receiving offers
Choosing an accommodation
Receiving entry instructions